Everything your Shopify
store needs to grow
Specialized services built around one principle: every engagement should produce a measurable improvement to your store's revenue, operations, or customer experience.
Shopify Growth Audit
A thorough, evidence-based review of your entire Shopify store — from homepage to post-checkout. We document every issue we find and prioritize them by estimated business impact so you know exactly what to fix first.
The audit is the foundation for almost all of our client work. It's the fastest way to get an objective view of your store's strengths and the specific gaps holding it back.
- Conversion funnel analysis (homepage → PDP → cart → checkout)
- Mobile and desktop UX review
- Trust signals and social proof audit
- Site speed and core web vitals check
- Basic SEO health assessment
- Customer support and FAQ structure review
- Prioritized findings report with effort/impact matrix
Conversion Rate Optimization
CRO isn't about guessing. We analyze your store's actual behavior patterns — what visitors do, where they drop off, and what stops them from buying — then make targeted, evidence-based improvements.
We focus on the changes that have the highest probability of improving conversion: page structure, trust elements, copy clarity, and checkout friction. Small improvements compound over time.
- Product page structure and copy optimization
- Above-the-fold messaging audit
- Add-to-cart flow analysis
- Checkout page friction identification
- Trust signal placement and design
- A/B test recommendations and setup guidance
- Post-optimization review and iteration
Ecommerce SEO
Shopify has specific SEO constraints and opportunities. We know both. Our ecommerce SEO work focuses on the technical and content-level changes that move product and collection pages in organic search.
- Technical SEO audit (canonicals, redirects, crawl issues)
- Structured data / rich snippet implementation
- Collection page content and keyword optimization
- Product page copy written for search intent
- Internal linking architecture
- Image alt text and metadata cleanup
- Blog / content strategy recommendations
Customer Support Optimization
Most ecommerce support bottlenecks are structural problems, not staffing problems. We design the systems — FAQ architecture, response templates, escalation flows — that reduce repetitive tickets and improve customer satisfaction at the same time.
- Support ticket volume and topic analysis
- FAQ architecture and content design
- Response template library (50+ situations)
- Escalation and triage flow design
- Help center structure and copywriting
- Tool setup (Gorgias, Zendesk, or Shopify Inbox)
- CSAT measurement and improvement roadmap
AI Workflow Design
AI is genuinely useful for ecommerce operations — but only when it's applied to the right problems with the right guardrails. We identify where AI automation fits your specific workflow, then design and help implement the systems.
We focus on practical automation: reducing repetitive support load, automating order-related communications, and building knowledge bases your team can use. We don't over-promise on AI — we identify where it actually helps.
- AI-readiness assessment for your current ops
- Customer support automation design
- AI chat setup and knowledge base population
- Workflow documentation and SOP creation
- Tool selection and integration guidance
- Team training and handoff
Operations Consulting
For founders who are ready to build a business that doesn't depend entirely on them being in it. We act as an embedded operations partner — identifying where your time is going, documenting your processes, and building the systems that let your store scale.
- Operations bottleneck audit
- SOP development and documentation
- Team workflow design
- Tool stack assessment and optimization
- Hiring and role design guidance
- Weekly strategy sessions
Choose the right model
for where you are
We structure engagements based on what actually makes sense for your stage and goals — not what's easiest to sell.
Growth Audit
The fastest way to get an objective view of your store. We deliver a prioritized findings report with a walkthrough call. A natural starting point before any larger engagement.
- Full store audit
- Prioritized findings report
- 60-min walkthrough call
- Action roadmap
Focused Engagement
Scoped to a specific outcome — CRO, support optimization, SEO, or AI workflows. We deliver the audit, the strategy, and the implementation support to get it done.
- Growth audit included
- Service-specific deep dive
- Implementation support
- Post-project review
Operations Partner
Monthly retainer for founders who want a dedicated operations partner to drive continuous improvement across CRO, support, SEO, and systems.
- All project services included
- Weekly strategy sessions
- Async support and reviews
- Priority response
All pricing is discussed on a discovery call based on your store's size, goals, and scope of work.
Common questions
Ready to find out what's holding your store back?
Start with a free audit. We'll give you real, specific findings — no generic advice, no obligation.
Request a Free Audit