Services

Everything your Shopify
store needs to grow

Specialized services built around one principle: every engagement should produce a measurable improvement to your store's revenue, operations, or customer experience.

Request a Free Audit See Services ↓
Growth Audit CRO Ecommerce SEO Customer Support AI Workflows Operations
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Most Popular Starting Point

Shopify Growth Audit

A thorough, evidence-based review of your entire Shopify store — from homepage to post-checkout. We document every issue we find and prioritize them by estimated business impact so you know exactly what to fix first.

The audit is the foundation for almost all of our client work. It's the fastest way to get an objective view of your store's strengths and the specific gaps holding it back.

  • Conversion funnel analysis (homepage → PDP → cart → checkout)
  • Mobile and desktop UX review
  • Trust signals and social proof audit
  • Site speed and core web vitals check
  • Basic SEO health assessment
  • Customer support and FAQ structure review
  • Prioritized findings report with effort/impact matrix
Request Your Free Audit
Turnaround 48–72 hours
Format Written report + walkthrough call
Best for Stores doing $10K–$500K+/mo
Starting price Free initial audit available
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Findings Report
Categorized issues with priority rating, explanation, and estimated impact.
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Action Roadmap
Sequenced implementation plan aligned with your team's capacity.
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Walkthrough Call
60-minute call to walk through findings and answer your questions.
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Conversion Rate Optimization

CRO isn't about guessing. We analyze your store's actual behavior patterns — what visitors do, where they drop off, and what stops them from buying — then make targeted, evidence-based improvements.

We focus on the changes that have the highest probability of improving conversion: page structure, trust elements, copy clarity, and checkout friction. Small improvements compound over time.

  • Product page structure and copy optimization
  • Above-the-fold messaging audit
  • Add-to-cart flow analysis
  • Checkout page friction identification
  • Trust signal placement and design
  • A/B test recommendations and setup guidance
  • Post-optimization review and iteration
Start with a Free Audit
Engagement type Project-based or ongoing
Timeline 2–4 weeks per phase
Best for Stores with existing traffic
Prerequisite Growth Audit recommended
💡 CRO works best when grounded in an audit. We recommend starting there to ensure we're optimizing what actually moves the needle for your specific store.
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Ecommerce SEO

Shopify has specific SEO constraints and opportunities. We know both. Our ecommerce SEO work focuses on the technical and content-level changes that move product and collection pages in organic search.

  • Technical SEO audit (canonicals, redirects, crawl issues)
  • Structured data / rich snippet implementation
  • Collection page content and keyword optimization
  • Product page copy written for search intent
  • Internal linking architecture
  • Image alt text and metadata cleanup
  • Blog / content strategy recommendations
Get an SEO Review
Engagement type Project or monthly retainer
Initial audit 5–7 business days
Best for Stores with 50+ products
Results timeline 8–16 weeks (organic)
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Customer Support Optimization

Most ecommerce support bottlenecks are structural problems, not staffing problems. We design the systems — FAQ architecture, response templates, escalation flows — that reduce repetitive tickets and improve customer satisfaction at the same time.

  • Support ticket volume and topic analysis
  • FAQ architecture and content design
  • Response template library (50+ situations)
  • Escalation and triage flow design
  • Help center structure and copywriting
  • Tool setup (Gorgias, Zendesk, or Shopify Inbox)
  • CSAT measurement and improvement roadmap
Optimize Your Support
Engagement type Project-based
Timeline 2–3 weeks
Best for Stores with 20+ daily tickets
Typical outcome 25–40% ticket reduction
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AI Workflow Design

AI is genuinely useful for ecommerce operations — but only when it's applied to the right problems with the right guardrails. We identify where AI automation fits your specific workflow, then design and help implement the systems.

We focus on practical automation: reducing repetitive support load, automating order-related communications, and building knowledge bases your team can use. We don't over-promise on AI — we identify where it actually helps.

  • AI-readiness assessment for your current ops
  • Customer support automation design
  • AI chat setup and knowledge base population
  • Workflow documentation and SOP creation
  • Tool selection and integration guidance
  • Team training and handoff
Discuss AI Automation
Engagement type Project-based
Timeline 3–6 weeks
Best for Stores with ops inefficiencies
Approach Practical, not experimental
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Operations Consulting

For founders who are ready to build a business that doesn't depend entirely on them being in it. We act as an embedded operations partner — identifying where your time is going, documenting your processes, and building the systems that let your store scale.

  • Operations bottleneck audit
  • SOP development and documentation
  • Team workflow design
  • Tool stack assessment and optimization
  • Hiring and role design guidance
  • Weekly strategy sessions
Talk About Your Operations
Engagement type Monthly retainer
Minimum commitment 30 days
Best for Founders scaling past $50K/mo
Includes Weekly calls + async support
Engagement Options

Choose the right model
for where you are

We structure engagements based on what actually makes sense for your stage and goals — not what's easiest to sell.

One-Time

Growth Audit

The fastest way to get an objective view of your store. We deliver a prioritized findings report with a walkthrough call. A natural starting point before any larger engagement.

  • Full store audit
  • Prioritized findings report
  • 60-min walkthrough call
  • Action roadmap
Get Started
Ongoing

Operations Partner

Monthly retainer for founders who want a dedicated operations partner to drive continuous improvement across CRO, support, SEO, and systems.

  • All project services included
  • Weekly strategy sessions
  • Async support and reviews
  • Priority response
Discuss Retainer

All pricing is discussed on a discovery call based on your store's size, goals, and scope of work.

FAQ

Common questions

We work best with stores that have meaningful existing traffic — typically $10K/month or more in revenue. Stores at this stage have enough data and urgency to make the engagement valuable. That said, we're happy to have a conversation and tell you honestly if we think it's too early.
We review your store and share a set of specific, prioritized observations — real findings, not generic advice. It's our way of demonstrating how we work before asking you to invest anything. If it's useful and it makes sense to work together, we'll talk about next steps. If not, you keep the insights.
Both, depending on what you need. For some clients we deliver a strategy and recommendations they implement with their own team. For others we're hands-on — writing copy, working with their developer, setting up tools. We're flexible and will tell you clearly what's in scope.
A focused project engagement (CRO, support optimization, etc.) typically takes 2–6 weeks depending on scope. The initial Growth Audit is delivered within 48–72 hours. Ongoing retainer engagements are structured around monthly objectives with a minimum 30-day commitment.
No — and we won't. Anyone who guarantees specific revenue outcomes in consulting is overpromising. What we can tell you is that our recommendations are grounded in observable evidence from your store, prioritized by likely impact, and explained with clear reasoning. Results depend on implementation quality and factors outside our control.
Having development resources is actually ideal. We provide the strategy, audit findings, and prioritized action plan — your dev team executes. We can also work directly with developers to make sure recommendations are implemented correctly.

Ready to find out what's holding your store back?

Start with a free audit. We'll give you real, specific findings — no generic advice, no obligation.

Request a Free Audit